In certain cases, a Mastermind LT will get into a state that makes it impossible to factory reset it or load new settings from the computer. This is a process you can use to get your LT up and running again.
You will need a FAT (PC) formatted flash drive for this process. The one that was included with the PBC will work.
- Plug the flash drive into your computer
- Remove all files that end in .rjf from your flash drive
- Download the PBCUtil01.rjf file from the link at the bottom of this page
- Copy the file to the flash drive
- Eject the drive from your computer
- Power up your LT while holding the 1 and 3 buttons
- Plug the flash drive into the LT
- It should load from the flash drive, then go into "Mastermind PBC Utility"
- It will now erase all of your settings on the LT. This takes about 2 or 3 minutes, and it will put a message on the screen telling you when it's done
- When it's done, power down the LT
- Plug the flash drive into your computer
- Remove all files that end in .rjf from your flash drive
- Copy the latest LT firmware file to the flash drive. If the file is a ZIP file, double click to unzip it, then copy the RJF file to the flash drive.
- Eject the drive from your computer
- Power up your LT while holding the 1 and 3 buttons
- Plug the flash drive into the LT
- It should load from the flash drive, then perform a factory reset.
At this point, it should be working normally once again. If it isn't, please start a support ticket.